Experience strategy & design executive, currently at Landor.
Intro
I’m a strategy executive with 15+ years of experience in UX, CX, product and service design. Within my current role, I’ve expanded into omni-channel spaces, AI integration and operationalization. I’m a deeply pragmatic strategist who’s driven to connect thinking with doing. I love delivering experiences that are meaningful for users and create an impact for my clients. But more than that, I’m at my best when building systems that empower people - whether they be products, services, spaces, capabilities, practices, partnerships, or businesses.
Work
I believe my job is to enable the people I work with to do their best work and achieve more than they thought was possible. I’m a bridge and a translator between communities with different needs - businesses, users, designers and developers. I bring order to chaos. I’m known for my calm and composure under fire, and my ability to navigate complex challenges. I find new ways of looking at problems so designers can imagine unique solutions. I learn, I facilitate, I define, I push, I build. How lucky am I?
These cases haven’t been updated since 2022. I’ve since had the pleasure of working with Walmart, Sam’s Club, Netflix, Google, Dell, Scout Motors, Chatham Financial, Qualtrics, Nestlé, Mastercard, Abbott, and more.
My CV
I’ve held a variety of design, research and strategy positions both in agencies and client-side, with experience in the technology, financial services, healthcare, retail, food and beverage, and consumer goods industries.
I’ve helped create websites, apps, and omnichannel experiences. Some net new, some optimizations, and some extensions. I’ve also built new UX/CX service offerings, processes, programs and practice areas.
I’m currently based at the Jersey Shore, but work remotely with clients all over the world.
About
All works on this site are the property of my clients and are featured here only if they are currently in the public domain and/or with express client permission. Where work is protected under NDA, client names have been redacted and imagery has been blurred or omitted.